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FAQ

PRODUCT INFORMATION

Our 3D paper calendars are unique art pieces featuring intricate layered paper designs. Each month reveals a new stunning three-dimensional scene with multiple layers of precision-cut paper that create depth and shadow effects. It's both a functional calendar and beautiful wall art that transforms throughout the year.

We offer 100+ different unique designs across various themes including nature, animals, space, fantasy, architecture, and seasonal scenes. Each design is carefully crafted to bring beauty to your space all year long.

Each calendar includes 12 monthly pages with layered 3D designs, a sturdy backing board, and easy hanging hardware. The calendar is ready to hang right out of the box.

SHIPPING & DELIVERY

We currently ship to the USA, Canada, and most European countries. Shipping options and costs will be calculated at checkout based on your location.

How long does shipping take?

  • USA: 5-12 business days
  • Canada: 7-14 business days
  • Europe: 7-14 business days
    [Adjust these based on your actual shipping times]

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery progress.

Tracking can sometimes have delays in updating, especially during customs processing for international orders. If your tracking hasn't updated in 7+ days, please contact us at info@unveiltheyear.com and we'll investigate.

ORDERS & PAYMENTS

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods through our checkout.

Yes! Our website uses secure SSL encryption to protect your payment information. We never store your credit card details.

Please contact us immediately at info@unveiltheyear.com if you need to modify your order. Once an order is processed and shipped, we cannot make changes, but we're happy to help with returns if needed.

First, check your spam/junk folder. If you still don't see it, contact us at info@unveiltheyear.com with your order details and we'll resend your confirmation.

DISCOUNTS & PROMOTIONS

Yes! Subscribe to our email list to receive exclusive discount codes and be the first to know about sales. We also run special promotions during holidays and seasonal events.

Only one discount code can be applied per order.

I have a discount code but it's not working, why?
Discount codes may have expiration dates or specific terms. Please check the code details or contact us at info@unveiltheyear.com and we'll help you out.

RETURNS & EXCHANGES

We want you to love your calendar! If you're not satisfied, you can return it within 30 days of delivery for a full refund (excluding shipping costs). The calendar must be in unused, original condition.

Contact us at info@unveiltheyear.com with your order number and reason for return. We'll provide you with return instructions and address.

Yes! If you'd like a different design, contact us within 30 days and we'll arrange an exchange. You'll just need to cover return shipping.

We're so sorry if that happens! Please contact us immediately at info@unveiltheyear.com with photos of the damage. We'll send you a replacement right away at no additional cost.

Our calendars are made from quality paper, but they should be handled with care. Keep them away from moisture and direct sunlight for best longevity.

GIFT GIVING

Yes! During checkout, you can enter a different shipping address.

Yes! We offer beautiful gift boxes available for purchase in our store. Simply add a gift box to your cart along with your calendar for an elegant, ready-to-gift presentation that's perfect for any special occasion.

Our 3D paper calendars make unique, thoughtful gifts for birthdays, holidays, housewarmings, or any special occasion. With 108 designs, there's something for everyone!

CONTACT & SUPPORT

Email us at info@unveiltheyear.com and we'll respond within 24 hours (usually much faster!). We're here to help with any questions or concerns.

Currently, we operate primarily via email for the fastest response. Contact us at info@unveiltheyear.com for any assistance.

No problem! Reach out to us at info@unveiltheyear.com and we'll be happy to help with any other questions.