We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To request a return, please contact us first at info@unveiltheyear.com.
In your email, include:
Your order number
Photos of the item (showing its current condition)
A short description of the reason for return
Please wait for our response before sending anything back.
Items returned without prior approval will not be accepted.
Once your return is approved, we will provide you with the return address and further instructions on how to proceed.
Please inspect your order upon arrival and contact us immediately at info@unveiltheyear.com if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and make it right.
Certain types of items cannot be returned, such as:
Perishable goods (e.g. food, flowers, or plants)
Custom or personalized products
Personal care goods (e.g. beauty products)
Hazardous materials, flammable liquids, or gases
Please contact us if you have questions about your specific item.
Sale items and gift cards are non-returnable.
The fastest way to get the item you want is to return your current item once approved, and make a new purchase for the replacement.
Once we receive and inspect your return, we will notify you about the approval status.
If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please note that it can take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us again at info@unveiltheyear.com.